Equal Employment Opportunity
The World Arena, Southern Colorado’s premier entertainment and sports complex seeks the following staff:
The World Arena is firmly committed to equal employment opportunities and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, marital status, creed, age, national origin, physical or mental handicap, or veteran status. The World Arena will make all employment decisions based on equal employment opportunity principles.
To apply for an open position:
1. Complete an application
-applications may be downloaded here for seasonal part-time positions.
-applications may be obtained at the reception desk at the World Arena
2. Submit to: Attn: Human Resources
-reception desk at the World Arena
-email to: firstname.lastname@example.org
-mailed to: 3185 Venetucci Blvd., Colorado Springs, CO 80906
-faxed to: 719-477-2199
To apply for a full-time position:
1. Submit a completed application, resume and cover letter
2. Submit to: Attn: Human Resources
-mail to: 3185 Venetucci Blvd., Colorado Springs, CO 80906
-fax to: 719-477-2199
No phone calls, please. All applicants will be contacted.
DATE: June 17, 2013
TITLE: Box Office
TO: Director of Ticket Operations
SUMMARY: The Box Office Manager will be responsible for
ensuring that the ticket office runs efficiently through proper training, event
management, leadership and the oversight of the day-to-day function of the Box
Assist in creation and distribution of event
financial statements for management and promoters.
Administer client box office fees based on
negotiated rates in event contract when needed.
Manage box office operations during events.
Manage event and daily staffing requirements and
post on a monthly schedule.
Supervise Part Time Ticket Sellers, attendance,
performance and training needs.
· Manage the fulfillment of Group Sales, Club
Member orders along with Season Ticketing Packages, season payment plans and
Create daily, weekly, monthly and annual sales
reports for internal staff and external agencies.
Assist with event creation and maintenance in the
Assist with ticket sales when needed, provide
superior customer service.
Support box office daily operations.
Assist Management with interviewing and training
of new staff as necessary.
Assist with the implementation of marketing
promotions and initiatives.
Cash control and reconciliation.
Support staff in resolving customer issues and
interfacing with other departments.
Perform general administrative tasks such as
filing, record maintenance, etc
· Willingness to work long and irregular hours,
including weekends and evenings according to event schedule.
Assist the Director of Ticket Operations with
additional tasks as needed.
REQUIREMENTS, KNOWLEDGE, SKILLS and ABILITIES:
Two years supervisory experience required.
Understanding and use of computerized ticketing required
Two years customer service experience required.
Cash management experience required.
Proficient typing skills required.
Proficiency in Microsoft Office required
Strong time management skills required
Ability to maintain composure and decision making skills in
Ability to deal professionally, courteously and tactfully
with the public and coworkers.
Ability to communicate and develop an effective working
relationship with fellow associates, managers, outside representatives and
Ability to read, write and communicate
effectively with co-workers and others.
is a full-time position with benefits. To download the application for this job, CLICK HERE.
Visit our website at www.worldarena.com
Submit resume to OpenPosition@worldarena.com or
fax resume to 719-477-2199
No Phone Calls Please.